Privacy and Cookie Policy

On May 25, 2018, the new privacy regulations, the General Data Protection Regulation (GDPR), came into effect. With this privacy and cookie policy we want to give you clarity about the way we handle your data.

Personal data In the context of our services as a Multichannel Publishing organization, Media Primair BV processes personal data. We obtain this information because you use our services and / or because you provide it to us yourself. This includes information that you provide us when entering into a subscription to one of our magazines or information that we collect when you use our (mobile) websites, apps, web shops and other services, such as online promotions, events and promotions. contests and loyalty programs.

We only use the data that are in the interest to provide our services to you as well as possible or that we are obliged to register.

You are not obliged to disclose your personal data when you purchase a product or service from us. You have the choice at all times whether you want to enter your personal data or not. However, in order to use some of our products and services, the input of personal data is necessary.

Below is an overview of the personal data that we process:

  • First and last name
  • Address data
  • phone number
  • E-mail address
  • Date of birth*
  • Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent.

If you are convinced that we have collected personal information about a minor without this permission, please contact us via and we will delete this information.

Collecting data

Media Primair B.V. processes your personal data with the aim of being able to call or email you if this is necessary to be able to perform our services.

There are roughly five ways in which we (can) collect (personal) data:

Purchase / delivery of products (for example, subscription to a magazine): this involves the processing of the personal data that you have provided to us yourself; such as name, address and place of residence (for the purpose of the delivery), financial data such as your bank account number (for the purpose of payment), and the knowledge that you have used that specific product / service (and so apparently you are interested in this) );
Creating an account on a (mobile) website or in an app: this involves the processing of the personal data that you yourself provided to us when creating the account / to which you gave us access (when using a social login); such as your e-mail address and (user) name;
Requesting products / services via our (mobile) websites and apps (for example requesting an e-mail newsletter): this involves processing information that you have provided to us via the website; such as your email address;
Use of our (mobile) websites and apps: information is processed about your use of those (mobile) websites and apps, such as the pages and websites visited within our network, the advertisements that were shown and the advertisements you have clicked on. We can deduce your possible interests from that information;
Use of our apps: this involves processing (personal) data that you have entered yourself via the app, or information to which you have given us access (such as location data).
These data therefore range from personal data, such as name, e-mail address, address and telephone number (data by which you can be directly identified), to information that relates to you, but on the basis of which you are not directly or indirectly can be identified. This privacy and cookie policy regulates the way in which we treat all this information.

Purposes We collect and process personal data for the following purposes, including through the (mobile) websites operated by us:

For the realization and implementation of an agreement concluded with you; to offer you the agreed services, products and / or information and to adapt them to your needs and wishes;

  • to give you the opportunity to post and exchange information on one of the websites, or if the website offers that possibility to contact other users;
    if it concerns a paid service / product, to invoice. We never publish financial data on a website, nor are we made available to third parties for purposes other than the execution of the agreement. If payment is not made for our products or services, we can, for example, place the claim in the hands of third parties, such as a collection agency;
  • to make targeted offers, e.g. by e-mail. For example, an advertisement can also be displayed on a website or in an app for a product that we suspect that you are interested on the basis of data processed by us. In the context of optimizing the making of offers, we can draw up a profile of you;
  • to send you a newsletter, offer, user information, service message or other electronic message;
  • to analyze, maintain, optimize and secure our (mobile) websites, apps and associated technologies and to combat fraud;
  • to comply with the laws and regulations resting on us and to handle disputes and have audits performed;
  • to conduct market research and compile management information for product and service development and for determining (general) strategy;

Not all data is always processed for the same purposes. For example, some data is only stored for billing purposes or for the provision of the requested service, while other data can be used for analyzing and improving the use of our websites and for making a targeted offer.

Your information may in some cases be combined by us with information collected in the context of your purchase or use of various of our products or services (and / or products or services of our group companies) or with information from external sources (such as demographic and geographic segments of Cendris). Based on all this information, we draw up a profile so that we can serve you better and tailor the content of these products and services (including websites and magazines) even better to your interests.

Media Primair B.V. can exchange your personal data with group companies. This includes all subsidiaries of Media Primair B.V. understood.

Only if you have given us permission to do so can we send you information and offers from third parties about their products and services via e-mail. Such information and offers will always be sent from Media Primair B.V ..

In special cases, we may make personal data available to third parties without your permission. Special cases include, for example, legitimate requests from authorities, subpoenas or court orders, actions to detect or prevent damage or fraud, or actions to ensure the security of our network and our services.

We may also provide personal data to so-called processors who supply you with products or services at your request on our behalf, whereby (unless stated otherwise) your personal data will only be used for the performance of that delivery obligation. These processors are not entitled to use this data for their own purposes.

Finally, we may share certain anonymised information with third parties, such as the number of users who searched with a particular search term, or how many users clicked on a particular ad. You cannot be identified from this information.

Media Primair will not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected.

Media Primair provides exclusively to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Mapping website visits
Media Primair only uses technical and functional cookies, and analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.


View, modify or delete data
You have the right to view, correct or delete your personal data. You can send a request for access, correction or deletion to To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. We hereby ask you to black out your passport photo and citizen service number (BSN) in this copy. This is to protect your privacy. Media Primair will respond to your request as soon as possible, but within four weeks.

Media Primair takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or